Frequently Asked Questions And Answers
We are not from the official 17track website . We just provide information regarding tracking global posts Via 17-tracking.com
Where’s my parcel? I ordered a month ago ?
What’s the exact location of my parcel ?
My parcel is “Not found”, what shall I do ?
I didn’t receive my order; can I get a refund ?
How can I submit a change of the address ?
My parcel was stuck at somewhere; can you update some new info?
Which carriers do you support ?
Which languages do you support ?
What does “Item pre-advised” or “Info-received” mean ?
What does “Tracking Consuming: 30662 ms” mean ?
Why can’t AliExpress shipping method be tracked ?
Does 17TRACK have API ?
How can I join your translation community ?
Does 17TRACK have Iframe; how to embed on my site ?
You can get answers for all these questions from here : https://help.17track.net/hc/en-us